Returns & Exchanges
At Valhalla Tactical, we stand by the quality of our gear and offer a 30-day return window for all unworn apparel in its original condition. If your equipment doesn't meet the standards of your mission, we are committed to making it right through a seamless exchange or refund process.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the tactical gear you wish to return or exchange.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all hangtags and labels are attached, and include the provided packing slip.
- 3.Label and Ship
Affix the prepaid shipping label sent to your email and drop the package off at any authorized carrier location within 7 days of your request.
- 4.Inspection and Refund
Once our armory team inspects the returned items for quality assurance, we will process your refund or ship your replacement gear within 3-5 business days.